Pengaruh Work Engagement dan Job Embeddedness Terhadap Turnover Intention Dengan Dukungan Sosial Sebagai Variabel Pemoderasi Pada PT. Fast Food Indonesia Tbk. Medan
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Abstract
This study aims to determine the effect of work engagement on turnover intention which is moderated by social
support at PT. Fast Food Indonesia Tbk, Medan. To determine the effect of job embeddedness on turnover
intention moderated by social support at PT. Fast Food Indonesia Tbk, Medan. The total population in this study
amounted to 114 people and 114 samples were used using the saturated sampling method, namely the sample
which also represented the total population. The analysis technique used is multiple linear regression and MRA.
The results showed that work engagement had no effect on turnover intention at PT. Fast Food Indonesia Tbk,
Medan. Job embeddedness has a positive and significant effect on turnover intention at PT. Fast Food Indonesia
Tbk, Medan. The results showed that social support moderated work engagement had a significant effect on
turnover intention at PT. Fast Food Indonesia Tbk, Medan. Social support moderates job embeddedness on
turnover intention at PT. Fast Food Indonesia Tbk, Medan.
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Jasmien This work islicensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
e-ISSN : 2723-8121│ p-ISSN : 2723-813X
Volume 03 │ Nomor 01│ 2022
251
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Penerjemah Hadyana Pujaatmaka dkk, Jakarta : Prehallindo.
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of Managerial Psychology, 21(7), 600–619.
https://doi.org/10.1108/02683940610690169.
22]. Sugiyanto, E., Irawati, Z., & Padmanyo, S. (2016). Konflik Pekerja Keluarga dan
Pengaruhnya Terhadap Kininerja Pegawai (Studi Kasus Rumah Sakit Berbasis Islam di
Surakarta). Iqtishadia, 9(1), 27.
23]. Syahronica, G., & Ruhana, M. S. H. I. (2015). Pengaruh Kepuasan Kerja dan Stres
Kerja terhadap Turnover Intention (Studi Pada Karyawan Departemen Dunia Fantasi PT
Pembangunan Jaya Ancol, Tbk). Jurnal Administrasi Bisnis, 20(1), 1.
Keorganisasian. Edisi II. Yogyakarta. Graha Ilmu.
2]. Ardhina, S., & Padmantyo, S. (2017). Job Stress and Intention Turnover: Does Social
Support Matte. The 3rd International Conference on Science, Technology, and
Humanity, 2477–3328.
3]. Arshadi, N., & Damiri, H. (2013). The Relationship of Job Stress with Turnover
Intention and Job Performance: Moderating Role of OBSE. Procedia – Social and
Behavioral Sciences, 84, 706–710. https://doi.org/10.1016/j.sbspro.2013.06.631.
4]. Bakker, A.B., Albercht, S.L., &Leiter, M.P. (2014). Key questions regarding work
engagement. European Journal of Work and Organizational Psychology, 21,(4). DOI:
10.1080/1359432X.2010.485352.
5]. Federman, Bard. (2019). Employee Engagement: A Road For Creating Profits,
Optimizing Perfomance, And Increasing Loyalty. San Fransisco: Jossey Bass.
6]. Ghozali, I. (2019). Aplikasi Analisis Multivariate dengan Program SPSS. Semarang:
Badan Penerbit Universitas Diponegoro.
7]. Granovetter, M. (2012). Economic action and social structure: The problem of
embeddedness. American Journal of Sociology, 91(3), 481–510.
https://doi.org/10.1086/228311
8]. Halbesleben, J.R.B., & Wheeler, A.R. (2018). The Relative Roles Of Engagement And
Embeddedness In Predicting Job Performance And Intentions to Leave. Work & Stress,
22(3), 242-256.doi:10.1080/02678370802383962.
9]. Kardiman, I., & Dian, R. (2012). Pengaruh Budaya Organisasi, Komitmen Organisasi,
dan Kepuasan Kerja terhadap Turnover Intention Karyawan (Studi Kasus Pada PT
Nyonya Mener Semarang). Juraksi, 1(1), 57–72.
10]. Kharismawati, D. A. P., & Dewi, I. G. A. M. (2016). Pengaruh Komitmen
Organisasional, Dukungan Sosial, dan Iklim Etika terhadap Turnover Intention. EJurnal Manajemen Unud., 5(2), 1368.
11]. Kholiq, D. A., & Miftahuddin. (2017). Effect of Job Embeddedness, Job Satisfaction,
And Organizational Commitment On Employees Turnover Intention. Journal of
Psychology. 22(1), 27-40
12]. Laksono, Bernardus Ferry Wahyu dan Wardoyo, Paulus. (2018). Pengaruh Work – Life
Balance, Kepuasan Kerja Dan Work Engagement Terhadap Turnover Intentions Dengan
Mentoring Sebagai Variabel Moderating Pada Karyawan Hotel Dafam Semarang.
Artikel. ISSN 1979-4800 (cetak). 2580-8451 (online).
13]. Lestari, Ayu dan Dewi, Mulia Sari. (2015). Pengaruh Job Embeddedness Dan Work
Engagement Terhadap Intensi Turnover. Tazkiya Journal of Psychology. Vol. 20 No. 2
Oktober 2015.
14]. Lobburi, P. P. D., Kokkrabrue., M., & Samutsakorn. (2012). The Influence Of
Organizational And Social Support On Turnover intention In Collectivist Contexts. The
Journal of Applied Business Research, 28(1), 93–104.
Jasmien This work islicensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
e-ISSN : 2723-8121│ p-ISSN : 2723-813X
Volume 03 │ Nomor 01│ 2022
251
15]. Manurung, M. T. (2012). Analisis Pengaruh Stres Kerja dan Kepuasan Kerja Terhadap
Turnover Intention Karyawan (Studi Pada STIKES Widya Husada Semarang).
Diponegoro Journal of Accounting, 1(2), 145–157.
16]. Mitchell, M. S., Cropanzano, R. S., & Quisenberry, D. M. (2012). Social Exchange
Theory, Exchange Resources, and Interpersonal Relationships: A Modest Resolution of
Theoretical Difficulties. https://doi.org/10.1007/978-1-4614- 4175-5_6
17]. Prihandini, A. (2011). Faktor-faktor Yang Mempengaruhi Intensi Turn Over Pada
Karyawan PT Alenatex Bandung. Unpublished Bachelor Degree’s Thesis, Universitas
Syarif Hidayatullah, Jakarta, Indonesia.
18]. Putra, I Gede Aditya Pradana dan Surya, Ida Bagus Ketut. (2020). Pengaruh Stres Kerja
Terhadap Turnover Intention Dengan Dukungan Sosial Sebagai Variabel Pemoderasi.
E-Jurnal Manajemen, Vol. 9, No. 7, 2020 : 2790-2809. ISSN : 2302-8912.
19]. Rhoades, L., dan Eisenberger, R. (2011). Perceived Organizational Support: A Review
Of The Literature. Journal of Applied Psychology, 87(4), 698-714.
20]. Robbins, Stephen P. (2018). Perilaku Organisasi: Konsep, Kontrversi, Aplikasi
Penerjemah Hadyana Pujaatmaka dkk, Jakarta : Prehallindo.
21]. Saks, A. M. (2016). Antecedents and consequences of employee engagement. Journal
of Managerial Psychology, 21(7), 600–619.
https://doi.org/10.1108/02683940610690169.
22]. Sugiyanto, E., Irawati, Z., & Padmanyo, S. (2016). Konflik Pekerja Keluarga dan
Pengaruhnya Terhadap Kininerja Pegawai (Studi Kasus Rumah Sakit Berbasis Islam di
Surakarta). Iqtishadia, 9(1), 27.
23]. Syahronica, G., & Ruhana, M. S. H. I. (2015). Pengaruh Kepuasan Kerja dan Stres
Kerja terhadap Turnover Intention (Studi Pada Karyawan Departemen Dunia Fantasi PT
Pembangunan Jaya Ancol, Tbk). Jurnal Administrasi Bisnis, 20(1), 1.